Privacy Policy

Your privacy matters to us at Trim Worldwide Limited

1. Introduction

Purpose of the Privacy Policy: At Trim Worldwide Limited, we're committed to safeguarding your privacy and ensuring the security of your information. This Privacy Policy outlines how we collect, use, and protect your data when you use our international parcel forwarding service.

Scope of the Policy: This Privacy Policy applies to your use of Trim Worldwide Limited app and our services. It details the collection, use, and sharing of your personal and package-related information.

2. Information We Collect

Personal Information: When you sign up and use our service, we gather your name, address, email, phone number, and payment details. This data is crucial for setting up your account, managing your packages, and staying in touch with you about their status.

Package Information: As you send packages to our USA warehouse, we collect data about their dimensions, weight, contents, and tracking details. This information helps us handle deliveries to your specified destination efficiently.

3. How We Use Your Information

Providing Services: Your information is primarily used to provide our parcel forwarding services. This includes receiving, storing, and forwarding your packages to the destination you choose.

Communication with Users: We keep you informed about your package's status and important service updates through notifications and communications within the app.

Payment Processing: Your provided payment information is used to process transactions for the services you avail of, including package forwarding, and to generate invoices as needed.

4. Information Sharing

Service Providers: To deliver our services effectively, we may share your information with third-party service providers such as logistics companies and payment processors.

Legal Compliance: In certain cases, we may disclose your information if required by law or in response to a valid legal request.

5. Data Security

Security Measures: We implement robust measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data's security is a top priority for us.

Limitations: While we take every possible precaution to secure your data, it's important to note that no method of transmission over the internet or electronic storage is completely foolproof.

6. Your Choices and Rights

Managing Account Information: You can easily update and manage your account details by logging into The Shipping Hack app.

Right to Access and Correct Information: You have the right to request details about the personal data we hold and can ask for corrections or deletion if needed.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. Parents or guardians who suspect their child has provided us with personal information should contact us immediately.

8. Delete Account Policy

If you wish to delete your account, you may submit a request by contacting our support team at trimwwltd@gmail.com . We will process your request within a reasonable time. Please note that deleting your account will result in the permanent loss of access to your account, packages, and any related data. Any outstanding payments must be cleared before account deletion can be processed.

In addition to account deletion, you have the following rights:

  • Access: You can request access to your personal information.
  • Correction: You can request corrections to any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. We will inform you of any changes by posting the revised Privacy Policy on our app.

10. Contact Information

If you have any queries regarding this Privacy Policy or our services, please get in touch with us: